This unit of competency describes the skills and knowledge required to participate in workplace communications in an animal care and management environment.

This unit applies to new entrants to the animal care and management industry. Animal care may occur in a wide variety of workplaces, including retail pet stores, kennels and catteries, shelters, veterinary practices, zoos, animal research facilities and others. The unit applies to individuals who work under general supervision and exercise limited autonomy with some accountability for their own work. They undertake defined activities and work in a structured context.

No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Listen to and interpret spoken instructions
Follow instructions and procedures in an appropriate sequence for the task and in accordance with the information received
Ask supervisor for clarification when required
Obtain specific information from the relevant source
Interpret information
Provide information clearly and precisely in written or verbal format as required
Ensure all personal interaction is courteous, and enquiries are clear and concise
Store information following organisational procedures
Complete work-related documents accurately
Record workplace data on manual or electronic forms and documents
Use basic mathematical processes for routine workplace calculations
Check information on forms and documents and correct errors
Report work progress to supervisor
Attend team meetings on time
Express opinions clearly and listen to opinions of others without interruption
Ensure input to meetings and discussions is consistent with the purpose and established protocols
Interact courteously with colleagues and clients
Ask questions about workplace procedures and issues as required
Interpret and implement outcomes of meetings and discussions in line with job role

Assessment Cover Sheet

ACMGAS202 - Participate in workplace communications

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ACMGAS202 - Participate in workplace communications

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: